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  • How to apply for unemployment in ma

    • Mass.gov dua/online!

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    • ALERT: Beware of UI Scams – Learn More

    UI Online: A New Web-Based System for Unemployment Insurance

    The UI Online Website is available from 5:00 AM to 10:00 PM daily. UI Online provides a way for you to file and access your Unemployment Insurance claim.

    YouTube videos are available to help claimants learn about UI Online Services:

    Notes for Using the UI Online Website:

    • Do not use the “Back” button on your browser.

      Instead, use the “Previous” and “Next” buttons in UI Online.

    • When entering dates, use slashes (example: 01/01/2013, 2 digit month/2 digit day of the month/4 digit year).
    • For current WebCert and TeleCert users, you may be asked for your mother’s maiden name to set up a new password in UI Online.

      Please only enter the first four (4) letters of the maiden name in the field when requested, using lowercase letters only.

    • A new password must conform to the following requirements :
      At least 8 characters in length
      Not previously used within the UI system.
      Contains all four of the following categories::
         

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